Canterbury Caravans in Bayswater North Victoria is a multi-facetted business and provides not only new caravans but also used caravans, caravan servicing, insurance repairs and a two storey caravan accessories and spare parts shop. The business consists of a large indoor retail caravan showroom, service & repair division is approximately 2000 square meters.
The front display area is approximately 3000 square meters with the offices being fully refurbished. This will make it an easier and more relaxed environment for our customers.
The service shop consists of a customer waiting lounge with 55″ TV, Coffee, Tea, Water, Magazines. The service center specializes in servicing, repairs, alterations, insurance work & Pre-delivery. Our staff are all trained & committed to providing the highest level of service.
Colin Tobin the Dealer Principal of Canterbury Caravans is involved with all aspects of the caravan industry and sits on the Caravan Industry Association of Victoria (CIA Vic) as a council member. Canterbury Caravans were honoured to win the CIA Vic 2015/2016 Business Award in recognition for Excellence in the Caravan Dealer/Retailer category. This is the first time this Award has been presented to a Caravan Retailer in Victoria. They were also runner up for 2016/2017 and 2017/2018.
Over the years Canterbury Caravans have carefully selected three caravan manufactures to complete our range of caravans. Our brands are of high quality and have manufacturers that provide quality after sales service. This backs our motion of placing the customer first when getting to deal with such professional companies.
Paramount Caravans: Established in 2000 they have become a pillar of the caravan industry with quality & service. This range caters for all walks of life & is for the most part fully custom. The range consists of slide out caravans, off road, on road, full ensuite, family, pop top, exapnder & Toy haulers.
Golden eagle caravans: Established in 2004 are a partner company to Paramount caravan. This model range is a set layout range where by the most popular layouts in the industry have been standardized and built in an affordable manner. This keeps overall price down with quality upheld.
Viscount caravan: Established in 2018 are a part of the Concept group. This is an older name in the industry bought back to life with a set of 6 layouts currently in the range. They set layouts with colour choices & appliance upgrades.
Canterbury Caravans was not Colin’s first involvement with the caravanning industry. Colin started in the caravan industry when he was 15 years old with his father, Kevin Tobin at Kevin’s caravan business in Sunshine Victoria selling Trailer Home Caravans. Colin completed business studies courses at night whilst juggling work & was involved in the caravan business. Colin helped grow the business with new product in which his father Kevin was not in favour however this made a success and the product sold well.
Kevin Tobin later purchased the Willows Caravan Park at Rosebud Victoria. In 1974. In 1975 after just 12 months of family ownership Kevin made Colin Manager and junior partner. Colin physically maintained the park and ran the office. Kevin moved out of the Caravan Park after a few years and retired, leaving Colin to take over the entire management of the park. Over the years the park won Victorian Awards for Excellence. They sold the park in 1982.
Colin then went on to work at Scenic Caravans in Dandenong Victoria as a salesman in 1982. When he started at Scenic they had just eleven caravans on their lot. But Colin quickly built up that stock and was a hard-working loyal member at Scenic. Colin was promoted to Sales Manager in 1985 and stayed with Scenic Caravans until 1995. After leaving Scenic Caravans he joined the team at Oasis Caravans in Bayswater as a salesman but within months was made Sales Manager.
In 1997 Colin and his wife Pam made the choice to purchase Canterbury Caravans in The World of Caravans complex in Bayswater. He told his wife Pam he did not want to look at the books of the business because he knew the business wasn’t making any money. Colin’s knowledge of the industry and the excellent location of the business meant he knew the business had real potential to become a strong successful business.
Within no time business was growing and started to make its mark on the industry. With a blank canvas of a yard it was soon filled it with stock and over the years built a Service Centre & an accessories and parts shop. The vision was to turn the business into a 1 stop shop.
Most of Colin’s expansion decisions for Canterbury Caravans were made during an economic slump, with the business mind of the only way to make money was to spend money. Now today he has chosen his brands carefully giving sturdy options to the consumer and having all his brands cover different niches of the market. Colin has a big team of staff many of whom, he is proud to say have been with him for a long time. Ian Sadler is Sales Manager, Andrew Ferguson,Work Shop Manager and Colin’s daughter Laura Altinay is Office Manager.
Through the years of Colin building his business he hasn’t been afraid to share his knowledge with the next person. As Colin says Knowledge is no burden, however you can’t put an old head on young shoulders, but I can train you as best as I can.
He has encouraged his staff to develop strong work and business ethics and shares his commitment with family and fellow people in the industry. He takes great pride in his successful staff and will praise them when needed. Colin believes his staff are like his extended family. He has developed excellent communications with his three chosen manufactures.
Colin uses these skills when he is working with his customers and manufactures to create the caravan that his customers want. He sees this as part of keeping ahead in the highly competitive industry. As a reflection of this you can see the mutual respect given to Colin. He believes in helping his fellow friends in the industry and will help fellow businessmen work together and pull together. He is a huge believer in loyalty and shows this with the company bonds he has formed with his manufactures and suppliers over the years. Colin is certainly a well-known man and has touched many people in different ways within the industry over the years.
Canterbury caravans runs a very ethical business and places the customer first. We are always happy to do what’s needed to provide both customer service and satisfaction. Colin has certainly maintained a reputable name with his twenty-one years in the Canterbury Caravans business. Colin has instilled this very notion in to his staff that also hold the same level of reputation within the industry.
As a keen caravanner, he has taken his family away on many trips to discover the industry, new brands and the lifestyle. This he has always said is the best way to learn the industry and relate to your customers. Colin has always kept involved in industry workshops. Networking and learning has always been something he has taken interest with training programs, conferences and social functions. Colin has become an integral part of the industry over his 48 years of working within it.
CANTERBURY CARAVANS & INDOOR SHOW ROOM
587-589 DORSET ROAD BAYSWATER NORTH 3153
PHONE: (03) 6145-0307